Multi-Store Management
Connect unlimited WooCommerce and Shopify stores. All orders land in one unified dashboard with live webhook sync and per-store filtering.
WooCommerceShopifyLive Webhooks
Order Management
View, filter, search and bulk-action all orders across stores. Assign to team or vendors. Track fulfillment and payment status in real time.
Bulk ActionsSmart FiltersTimeline
Vendor Management
Assign vendors to products or entire stores. Set permanent auto-assignment rules — new orders route to the right vendor with zero effort.
Auto-AssignmentVendor PortalPermissions
Tracking Approval Queue
Vendors submit tracking numbers through their own portal. You review in the queue and approve — or enable auto-approve per product.
Review QueueAuto-ApproveCourier Links
Gmail Inbox Integration
Connect Gmail via one-click Google OAuth. Read, reply, and manage customer emails inside Drop Sigma — no tab switching required.
Gmail OAuthAuto-SyncSend & Receive
AI Email Drafts
AI reads the customer email and your order context to generate a ready-to-send reply. Set tone, language, and auto-draft preferences per inbox.
GPT-PoweredOrder ContextTone Control
Automated Email Templates
Trigger branded emails automatically on order placed, shipped, cancelled, or refund events. Personalise with dynamic order variables.
Auto-TriggerTemplatesDynamic Vars
Team Management
Create team accounts with granular role-based permissions. Assign orders to team members and track workload from the dashboard.
Role PermissionsAssignmentsEmployee Portal
Overview Dashboard
KPI cards, store health checks, revenue stats, and a live activity feed greet you on login — everything at a glance, nothing missed.
KPI CardsStore HealthActivity Log